COVID 19
 

Our Town centre office remains
closed to customer
entry at this time.

We are currently working from home or with limited access
to the premises to manage our ongoing sales.

For completions: Collection of keys will
be arranged with you.

 

You can contact us through the usual telephone number,
email and whatsapp message service.


CONTACT US

 

   


    We are awaiting authority to resume our normal business
   We hope for this to be soon. THE MESSAGE NOW IS TO STAY HOME & STAY SAFE.

    the following guidelines will be followed at the correct time to do so. (published 13th May by the UK Government (this applies to England currently)


   
People are free to move home, however the process of finding and moving into a new home is likely to be different, as those involved in the process will need to adapt
    practices and procedures to ensure that the risk of spread of coronavirus is reduced as far as possible. It is vital that everyone stays alert and safe.

    Initial viewings should be done virtually wherever this is possible, as an agent we will be providing as many photos as we can and some video tours to to help you with this.
    All physical viewings should be limited to members of the same household and open house viewings should not take place.

    When physically viewing properties, where possible, you should avoid touching surfaces, wash your hands regularly, and bring your own hand sanitiser.
    The number of people on a viewing should be minimised to those from your household that absolutely have to be there. (If you need to be accompanied by small children,
    you should try to keep them from touching surfaces and ensure they wash their hands regularly.)

    If people are being shown around your current home, you should open all internal doors and ensure surfaces, such as door handles, are cleaned after each viewing
    with standard household cleaning products.
    We recommend that you vacate your property whilst viewings are taking place in order to minimise your contact with those not in your household.

    Anyone involved in any aspect of the home moving process should practice social distancing in line with public health advice.
    If you are particularly worried about the risk of infection, then speak to the professionals involved, your landlord, estate agent or
    removers as they may be able to put in place extra measures.



    1. Preparing to sell or move home.
    You can put your home on the market and start to look for properties you want to move into. If any member of the household is showing symptoms or is self-isolating
    then estate agents should not physically visit the property.

    You can begin to market your home and estate agents will be able to visit in order to take photos/videos of the property.

    To help prevent the spread of infection, we encourage people to do the majority of their property searching online; for example only physically viewing those properties
    which you believe you are most likely to want to move into.

    2. Viewings
    People should use virtual viewings before visiting properties in person where possible, in order to minimise public health risks. If any member of either the
    household being viewed, or the household undertaking a viewing is showing symptoms of coronavirus or is self-isolating, then a physical viewing should be delayed.
    All viewings should take place by appointment and only involve members of a single household.


    3. Making offers or reservations
    You are free to make or accept an offer or reserve a property as normal.





derekbphillips.co.uk (c)2020
Derek B Phillips is the trading name of D B Phillips Estate Agents Ltd (Co No 9044857)

Directors: Mr Peter Phillips. Mr Scott Phillips